ONLINE: Our shopping cart system is encrypted and secure and orders processed online may be processed faster. If you wish to pay by credit card, during checkout, click the "Linkpoint" button.  Linkpoint is a reputable merchant account provider and all transactions are sent to them via 100% safe SSL encryption.  If you wish to pay via PayPal, please order through the shopping cart as mentioned above and during the checkout process click the "PayPal IPN" box.

DON'T WANT TO ENTER YOUR CREDIT CARD INFORMATION ONLINE?

OFFLINE: Offline ordering is simple as well.  Simply order online through the shopping cart and during checkout, click the appropriate buttons - "Fax/Phone Credit Card Info" or "Check or Money Order".  IMPORTANT: In the comment portion upon checking out, indicate your method of payment, whether FAX PAYMENT INFO, MAIL PAYMENT, CALL-IN PAYMENT INFO.  During checkout, there will be an option to PRINT your order for your convenience.

Then,

By Phone: Call in your credit card information in to our customer service department at (718) 858-7422.

By Mail: Mail your printed order form, Money Orders (made payable to Save On Scents) to: Save on Scents, 388 3rd Avenue, Brooklyn, NY 11215  IMPORTANT INFO: PLEASE MAKE SURE YOU INCLUDE THE SHIPPING COST IN YOUR ORDER PAYMENT.  ORDER PAYMENTS WITHOUT SHIPPING COST INCLUDED WILL BE HELD UNTIL PAYMENT IS RECEIVED.   NOTE: Orders will be shipped as soon as payment arrives by mail, unless if a personal check is received.  Order will then ship when payment clears.

SO YOU DON'T HAVE ACCESS TO COMPUTER OR ARE HAVING PROBLEMS ONLINE?

We gladly accept orders via telephone.  Our customer service representatives are available from 10:00 a.m. to 4:30 p.m. Monday through Friday.  Please note that there may be a small order $5.00 handling charge for phone orders under $100.00.

PLEASE NOTE:

Orders are processed as soon as they are received.

Please double check to ensure your order is complete. Once an order is placed, it cannot be changed or cancelled.  If we do receive a request for a change, it may delay your order and you will incur a $5.00 charge.  If an order is cancelled within two (2) hours of placing your order you will be charged a a $10.00 cancellation  fee.  If a paid order is cancelled you will incur a 15% restocking fee.

Thank You!

Shipping:

• Shipping rates are calculated by weight & size of package.  It is calculated upon checkout.  If you would like to estimate your shipping charges, please click the "Calculate Shipping" button on the left toolbar.  We do not ship C.O.D. Unless approved in advance by Save on Scents.com

• All orders are shipped via UPS unless otherwise specified or ground service is not available in your area (outside the continental U.S.).

• Orders are usually processed and shipped within 1 business day (2-3 business days during busy times of year or hand-dipped and specialty bottle orders) unless being held for out of stock items.

Handling:

Because we have no minimums on our below wholesale prices, we DO need to add a $1.50 handling fee to offset the cost of repackaging.  The final shipping and handling charges will be added upon checkout.

Tracking Your Package:

You should have received an email with your tracking number.  If you have this number, enter your tracking number in the box to the left and you will be taken to the appropriate website with details on your shipment.